Step 1:
Discovery & Planning

Understanding Your Business Needs and Defining Key Features

The first step in our process is to gain a complete understanding of your vision. We take the time to explore your business model, target market, and long-term objectives. This phase is all about clarifying your recruitment agency’s goals, whether you focus on a specific industry niche, operate across multiple sectors, or require unique functionality to stand out.

Our Discovery & Planning stage ensures that our development process is fully aligned with your business strategy from the very beginning. By gathering detailed insights into your brand, clients, candidates, and competitors, we can design a tailored recruitment website solution that meets your expectations and positions you for success.

Business Analysis: Understanding Your Objectives, Challenges, and Success Metrics

In this phase, we engage in in-depth discussions to fully understand your agency’s business goals. This is the opportunity to share your vision for the website and ensure we’re aligned with your mission from day one.

We’ll explore:

  • Your core business objectives and target outcomes
  • Any current challenges within your recruitment process or online presence
  • Key performance indicators (KPIs) to measure the success of the new platform

Our goal is to create a clear picture of what drives your agency’s success so we can design a solution that supports these priorities at every stage.

Audience Research: Identifying Your Target Clients, Candidates, and Stakeholders

Understanding your audience is crucial to building a recruitment website that attracts the right clients and candidates. We carry out thorough research to define your core user groups and their needs.

This includes:

  • Candidates: What sectors do they work in? What challenges do they face when searching for roles? What features will make their experience smooth and engaging?
  • Clients: What types of businesses or organisations do you work with? What tools will help them manage vacancies and candidate applications effectively?
  • Other stakeholders: Are there any additional groups, such as recruitment partners or industry bodies, that should be considered in the design?

By developing detailed user personas and mapping out their needs, we ensure your site is built to meet the requirements of all key users.

Feature Planning: Defining the Tools That Will Make Your Website Stand Out

This is where we outline the must-have features to meet the needs of your clients and candidates. Whether you want to differentiate your platform with advanced candidate search, integrated video interviews, or branded employer pages, this is where the planning happens.

Some common features we discuss include:

  • Vacancy posting options (standard, featured, premium)
  • Advanced search filters and personalised job alerts
  • Recruiter and candidate dashboards
  • CV uploads, application tracking, and automated responses
  • Integrations with payment gateways, applicant tracking systems, and social media
  • Mobile-friendly design and responsive layouts

We work closely with you to prioritise these features based on your objectives and budget, ensuring each one delivers measurable value.

Project Timeline: Setting Clear Milestones and Deadlines

Once we’ve completed the business analysis, audience research, and feature planning, we create a timeline detailing each stage of the project. This includes:

  • Milestones for design, development, testing, and launch
  • Realistic deadlines that ensure quality without unnecessary delays
  • Regular progress updates so you’re informed every step of the way

We believe in clear communication and transparency, so you will always know exactly where the project stands.

Summary Overview
The output from this step is a comprehensive project plan tailored to your agency’s goals.

By the end of the Discovery & Planning phase, you’ll receive a detailed project plan outlining the objectives, audience insights, key features, and agreed timeline. This plan serves as the foundation for the rest of the development process, ensuring we move forward with complete clarity and a shared vision of success.